Frequently Asked Questions

Who owns the Hotel? Are you affiliated with any other hotels such as the Colony in Delray Beach?

The Colony is independently owned and operated.

How Old is the Hotel? Have any important people stayed here?

Our hotel opened its doors in 1947, and has been an iconic presence in Palm Beach ever since. For a list of some of the celebrities who have stay here, please visit our Notable Guests page.

Has The Colony been renovated?

We are continually improving our accommodations.  The Summer of 2014 will mark the completion of an $18 million project.

Where is the hotel located? Are you close to the beach?

The Colony is located adjacent to world famous Worth Avenue in the center of the Town of Palm Beach and a football field length from the city’s best beach.

What is the closest airport to the hotel? How far is it from The Colony?

The Colony is only 5.2 miles from West Palm Beach International airport [PBI]. Fort Lauderdale Int’l Airport is 52 miles from The Colony and Miami Int’l is 74 miles.

What does it cost to take a taxi from the Palm Beach International Airport to the hotel?

Approximately $25 – $30.

Is there parking available for overnight guests?

Parking for hotel guests is available in a private lot owned by The Colony Hotel. The charge for parking is $15.00 per day, per vehicle.

What are the hours of check-in and check-out?

Check-in time at The Colony Hotel is after 4:00 pm. Checkout time is 12:00 noon.

Does the hotel have a restaurant? What are its hours?

Yes, The Colony has three restaurants: Polo Steakhouse serving breakfast, lunch and dinner, Café 155 serving light breakfast and lunch and The Bimini Bar serving lunch and poolside cocktails. Please visit our
Dining page for complete details regarding our Polo Steakhouse, Café 155 and Bimini Bar.

What Entertainment options are available at the hotel?

The Royal Room Cabaret Club said to be perhaps the Best Cabaret in the entire country brings top performers every week to Palm Beach. Enjoy dinner in this intimate setting followed by a superb cabaret performance. Tuesdays through Saturday live music and dancing is featured in our Polo Lounge. Please visit our Royal Room Cabaret page as well as our Dining Entertainment page for further details.

Does the hotel have a Fitness Center? Spa/Salon?

Our concierge can assist you with making appointments at one of the nearby world-class spas/salons or nearby fitness centers. The nearby Palm Beach Fitness Center is $20.

Does the hotel have a pool?

The Colony has two pools: one for the main hotel guests and one for our villa guests.

Do you provide chairs for lounging around the pool?

Pool lounges are complimentary for hotel guests. Towels are provided. We also provide towels for beach use. Our Bellman can provide beach chairs and umbrellas for the beach.

Do you have DVD players in the rooms? Do you have in room movies?

The villas, suites and penthouses have DVD players. The Colony has cable television which features HBO.

Do you have internet connections in the guest rooms?

Complimentary wireless high speed internet is offered to all guests. In addition, data ports are installed on all telephones.

Do you have a Business Center?

Our Business Center is located above the Front Desk on the Mezzanine Floor.

How do I get a fax sent to a guest staying at the hotel? Is there a charge for this?

Guest faxes should be sent to the front desk at 561-832-7318. The charge for faxes is $1.00 per page received. The charge for sending faxes within the U.S. is $5.00 for the first page and $1.00 for each additional page. Rates are higher to send International faxes.

Is there 24 hour room service?

Room Service operates the same hours as the Polo Restaurant.

Are there mini-bars in the rooms?


What amenities does the hotel provide?

Please visit our Services and Amenities page for a detailed list of amenities provided.

Does the Colony offer Group Rates?

Group rates are offered during certain periods where are 10 or more rooms requested per night.

Is there meeting and banquet space?

The Colony’s Pavilion offers space for meetings and special events such as weddings, rehearsal dinners and teas. Contact our Catering and Banquet Department at 561-655-5430 x129 or 161. You may also visit our Meetings & Event page and Wedding Page for more details.
All Rights Reserved ©2014   |   Website by SimpleFly Creative